Join RTDC Friday January 13th for our Red Oak Phone Zap. Call and leave a voicemail or send a text expressing your solidarity with Red Oak’s demands 9-11 AM or 230-430 PM. For voicemails please call 804-329-6249. Dial *67 before you enter the number to protect your anonymity. For those sending text messages the best number to text is 203-309-0754.
Whether texting or calling if you need help with what to say here is a script:
Hi, I’m calling in support of tenants at Red Oak Apartments. These tenants have demanded that you take action! The ridiculous water bills, being charged for nonexistent pest control, and lack of proper heating in many of the residences. These are reasonable demands. Red Oak has not responded in writing as og January 2nd, the dealine which tenants have set for you. Does Red Oak intent to fix these problems.
If you are a tenant at Red Oak you DO NOT have to say your name or unit number.
If you would like to read the letter sent to Ginter Park LLC on behalf of tenants visit this link here.
This letter is written by the Richmond Tenants’ Defense Council, on behalf of the tenants of Red Oak Apartments. Residents have identified a number of reasonable demands that can be quickly rectified by Red Oak.
The following concerns must be addressed immediately:
Tenants have received water bills for absurd amounts of money– even hundreds of dollars– with no accurate information concerning how those bills were calculated. Tenants who request individual water meters must have them installed. Red Oak must provide tenants with detailed accounts of how their previous water bills were calculated, including copies of original bills from the City of Richmond. Tenants demand an end to service fees to third party companies like Conservice.
Tenants have been charged as much as one-hundred dollars for failing to move all of their appliances and furniture away from their walls in advance of visits by pest control. Red Oak must immediately cease to charge penalties for pest abatement issues. Tenants must be provided with electronic pest abatement devices free of cost.
Tenants at several buildings have identified that signs warning of towing are out of date and no longer reflect the towing policy in their leases. All signage regarding towing must be current, and all changes must be clearly communicated to tenants. Tenants must be provided with a parking pass and a guest pass.
Many tenants report that their heat is not functioning, and requests for maintenance are not being responded to in a
timely manner. Heating units must be fixed as soon as possible, and tenants must be provided with space heaters in good condition until repairs are complete.
We expect to receive a response from you detailing a timeline for addressing the concerns mentioned in this letter, in writing at the above PO Box, no later than January 2, 2023.
“The Richmond Tenants Defense Council is an organization in the Richmond area which brings together working-class tenants and community members to build power. The following interview is a conversation between two founding members of RTDC about the organization’s history and its future. It was originally printed in the first issue of RTDC’s tenant newsletter.“
In January we did an interview with the Virginia Worker. For the full transcript visit:
If you’ve been following local news recently, you may have heard
about the abysmal conditions in Stuart Court Apartments (managed by
Landmark Property Management). If not, check out this
feature on ABC 8News. As one resident interviewed for the story put it,
“[Landmark] just seems like they are very cheap, they just want to do
things the cheap way.” While Landmark declined an interview, they were
quick to point out that the “buildings are 100-years-old” and “[are]
hard to stay on top of it.”
Several tenants we have spoken with indicated that the leasing office
often mentions the age of the building and cost of repairs when tenants
lodge complaints. It almost makes you wonder if Landmark Property
Management could have invested some of the $98.1 million it recently used to purchase 16 apartment complexes in western Henrico county into fixing up the building…
It goes without saying that we find the conditions at Stuart Court
absolutely unacceptable. In addition to the building code violation
mentioned in the article, the majority of tenants we have spoken to have
had a serious maintenance issue. These complaints included water
damage, mold, pests, broken radiators, collapsing ceilings… you name it.
Despite their statements to the contrary, the evidence is clear:
Landmark doesn’t care about Stuart Court – “they just want to do things
the cheap way.” Richmond tenants deserve better.
Welcome to the Richmond Tenants’ Defense Council news page! While we
have been busy organizing for much of the past year, we are only now
getting around to posting about some of our actions. Our goal for this
page is to keep you informed about recent developments in our campaigns.
We also plan to post news stories about issues affecting tenants here
in Virginia and elsewhere across the US.
Here is some quick background on one of our campaigns.
On Friday, August 16, 2019, RTDC issued a certified mail letter to a
local property management company with a well-documented history of
serious maintenance issues and tenants rights violations. We received a
response from the company that was postmarked on the final day of the
deadline we set. In their response, the property management company
effectively denied any knowledge or responsibility for the issues cited
in our letter. However, they did send a maintenance person shortly
afterwards to fix one of the problems we raised. After nearly six months
and multiple complaints from individual tenants, the second floor of
the apartment building has lights in its hallways again!
We are happy to claim this as a partial victory, but there are more
serious complaints in our letter that still need to be addressed. After a
series of conversations, we have decided to continue the campaign until
the property manager and owner address their unreasonable and excessive
There is no reason tenants should have to worry about whether their
in-home health aides will be towed while they are providing necessary
medical services. Moreover, it is completely unacceptable that tenants
should feel anxious to invite their friends and family to visit for a
few hours. These are working peoples’ homes!
Many apartments with dedicated parking areas in the city restrict
towing to specific hours and issue at least one short-term guest parking
hang tag to their tenants. This is an easy solution that could be
cheaply implemented, so it’s even more shameful that we have to fight so
hard for them. But here we are…
We will post more updates on this campaign as they happen. Stay tuned for more!